Delivery (UK)
FREE DELIVERY ON UK ORDERS OVER £75.00
UK DPD Next Day delivery from £5.50
Royal Mail 48 standard delivery £3.95 up to 2kg
The estimated processing and delivery time for standard delivery is approximately 2-3 working days, this may vary with the final destination.
Please note that a ‘working day’ is Monday to Friday, excluding public holidays.
Orders must be made before 12 midday between Monday-Thursday to qualify for DPD next day delivery. Orders made after midday will be despatched the following day. Any orders made on a Friday after midday will be despatched the following Monday.
All UK Next Day Delivery orders are dispatched via DPD and can be tracked using your reference number on your order confirmation at https://www.dpd.com/tracking.
Delivery (USA)
For USA deliveries, please visit our BSMC US shop https://bikeshedmoto.com
If you still wish to shop from the UK, we use Royal Mail International Tracked for our standard service and DHL as our express service. If you require your parcel within 7 working days, we advise using our DHL Express service. Our Royal Mail International Tracked service covers economy delivery and delivery will vary on the destination.
USA delivery rates will be calculated at checkout dependent on weight and destination. Please ensure all your details are correct before confirming your order. Delivery times will vary depending on the destination.
International customers must pay applicable sales tax, duties and customs charges which are determined by your local government and vary by country. Duties, taxes and/or customs fees will be an additional amount collected upon delivery of your order. We are unable to provide you with the exact amount of the charges. Your order confirmation and commercial invoice only states the amount collected by bikeshedmoto.com, please contact your local government for specific details. By completing your order you agree to pay all applicable fees.
Delivery (Europe)
For Europe deliveries we use eTrak shipping service. This is an efficient service that uses local couriers along the way. Orders to Europe under the value of €150 will be posted via DDU (delivered duties unpaid) & over €150 will be posted DDP (delivered duties paid).
Delivered Duty Paid (DDP) is a shipping term that means the seller is responsible for collecting any taxes, duties or import fees on the shipment. When a DDP shipment is sent, the item will clear customs without needing any payment from the recipient. Any import fees will be charged back to the sender. Unfortunately this service isn't available for orders under €150 and therefore these orders may incur some import/VAT charges.
Delivery rates will be calculated at checkout dependent on weight and destination. Please ensure all your details are correct before confirming your order. Delivery times will vary depending on the destination country.
Delivery (Worldwide)
For Worldwide delivery we use Royal Mail International Tracked for our standard service and DHL as our express service.
Delivery rates will be calculated at checkout dependent on weight and destination. Please ensure all your details are correct before confirming your order. Delivery times will vary depending on the destination country.
Exceptions may apply for the following destinations:
Cook Islands / Falklands / Honduras / Greenland / Grenada / Mayotte / Papua New Guinea / Reunion / Saint Vincent / St Kitts / Virgin Islands / Wallis and Futuna / Tonga.
Please email webshop@thebikeshed.cc for more information.
International customers must pay applicable sales tax, duties and customs charges which are determined by your local government and vary by country. Duties, taxes and/or customs fees will be an additional amount collected upon delivery of your order. We are unable to provide you with the exact amount of the charges. Your order confirmation and commercial invoice only states the amount collected by bikeshedmoto.com, please contact your local government for specific details. By completing your order you agree to pay all applicable fees.
Returns & Refunds
Our refund policy is 30 days. If more than 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and not from our sale range or discounted.
After making your return, please allow 10 working days for your return to reach us. Once we have received your return we will attempt to turn it around as soon as possible.
Currently, refunds will be processed within 14 working days of receiving your return.
Please note: once we have processed your return or exchange, it may take 3-5 working days to reimburse the funds and allocate them back to the original form of payment used for purchase.
If your return meets all of the criteria and it is approved, your refund will be processed. A credit will automatically be applied to your credit card or original method of payment, within 3-5 days.
Address for returns:
The Bike Shed Moto Returns
Cloud Fulfilment,
Unit 620 Fareham Reach
166 Fareham Road
Gosport
PO13 0FW
Non-returnable items:
Helmets, gift cards, underwear and socks, accessories such as hats, caps & phone cases.
There are certain situations where only partial refunds are granted (if applicable).
Any item not in its original condition, has been damaged or for reasons not due to our error.
Any item that is returned more than 30 days after delivery will be analysed at the time of the return, a refund may be given at our discretion.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
There is often some processing time before a refund is posted.
If you’ve taken all of these steps and you still have not received your refund following 5 working days, after we have emailed you to say we've received your refund, please contact us at webshop@thebikeshed.cc
Warranty Policy
At BSMC we believe in the quality of our products. We make the gear we want to wear and we wear it ourselves… all the time.
If you have ordered the wrong size or have received an item which is damaged or defective please complete the return form and follow the return process.
If you have any questions please email us at webshop@thebikeshed.cc.
We provide a 1-year warranty on all our products, this covers any material or production flaws. Used product returns will be subject to an investigation and will be handled on a case by case basis.
If you have an issue with your product within the first year of purchase from bikeshedmoto.co.uk, bikeshedmoto.com or from a BSMC store, please email webshop@thebikeshed.cc with details of the issue.
If your product proves to be defective due to manufacturing error it will be repaired or replaced at the discretion of Bike Shed Moto Co for the practical longevity of the product (Shipping charges may apply). This does not apply to fair wear and tear, misuse or accidental damage.
